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Employ and manage staff

Tourism thrives on customer service: hiring staff members who fit with your style of business is vital. Here you’ll find useful resources about employing and training staff.

Photo by: Getty Images/Sturti

A young woman working the coffee machine with colleague assisting in cafe

Hiring staff

Workplace pensions, health and safety obligations, managing salaries and tax and more – there is a lot to consider. We’ve compiled some useful guides to help you.

Hiring staff from overseas

Search through our guides on how to hire people from outside the UK, what licences you will need, visas and more.

Recruitment support schemes

Find out about attracting new talent through placement schemes and work academy programmes.

Employing disabled people

Broaden your understanding of disability and learn how to support a more inclusive workplace.
  • Become a Disability Confident employer

    Increase your understanding of disability and learn how to recruit and support disabled people and those with long-term health conditions in work.

  • Inclusive recruitment support

    Access guidance, case studies and information about how employers can attract, recruit and retain people from a variety of backgrounds.

  • Business Disability Forum

    Become a Business Disability Forum member and access advice and guidance on supporting disabled staff and customers.

  • GAIN

    The Group for Autism, Insurance, Investment and Neurodiversity champions neurodiversity and seeks to positively impact lives and improve workplaces.

  • Support with employee health and disability

    A new UK Government online service providing advice and guidance to employers on health and disability in the workplace.

Managing your employees

Ensure your payroll is set up correctly, find a free training course on resolving conflict or discover more about how flexible working or reward schemes can benefit both your business and your staff, and much more.

Supporting your employees

Ensure your payroll is set up correctly, find a free training course on resolving conflict or discover more about how flexible working or reward schemes can benefit both your business and your staff, and much more.
  • Supporting your employees from the EU

    Get information from the Government to support EU citizens and their families on the EU Settlement Scheme.

  • Working Minds learning module from The Health and Safety Executive (HSE) helps employers get to grips with risk assessment of work-related stress.

  • Mental Health At Work

    Find a variety of resources and toolkits, including ones aimed specifically at small businesses, about mental health in the workplace from Mind.

  • Managing stress and mental health at work

    Learn how to support good mental health in the workplace with this Health and Safety Executive (HSE) toolkit.

  • The Burnt Chef Project

    The Burnt Chef Project provides a range of support to those working in hospitality experiencing mental health issues, including e-learning and a free 24/7 support service.

Apprenticeships

Taking on an apprentice can reduce your staff turnover, cut recruitment costs and increase employee satisfaction. Discover more about accessing funding and find support.

Find local support

Your Local Visitor Economy Partnership, Destination Management Organisation or Local Enterprise Partnership Growth Hub may be able to help you take on staff.

Local support finder

Enter your county into our quick tool to find advice and support specific to your local area.

Enter your county into our quick tool to find advice and support specific to your local area.